Privacy Policy

1. Information We Collect

• Information you submit via forms (name, email, company, phone, message contents).
• Optional data such as company size, areas of interest, and newsletter preferences.
• Referral details provided by referrers (referral name, email, company) – referrers must have a legitimate basis to share this information.
• Usage / technical data (anonymized analytics, device/browser metadata where applicable).

2. How We Use Information

• Respond to inquiries, referrals and service requests.
• Operate, maintain and improve our products and services.
• Send relevant updates if you opt into newsletters or content.
• Detect, prevent and address technical or security issues.
• Comply with legal obligations.

3. Legal Basis (If Applicable)

• Performance of a contract or steps prior to entering one.
• Legitimate interests (product improvement, lead qualification, security).
• Consent for marketing communications (you can withdraw anytime).

4. Sharing & Disclosure

• We do not sell your personal data.
• Service providers assisting with hosting, email delivery or analytics under confidentiality obligations.
• Legal or regulatory authorities when required by law.
• Potential successors in case of a merger, acquisition or restructuring (with appropriate safeguards).

5. Data Retention

• We retain contact and referral data as long as needed to provide services, manage partnerships, and meet legal requirements.
• You may request deletion where applicable; some information may be retained for compliance.

6. Your Rights

• Request access, correction or deletion of your data.
• Withdraw consent for marketing at any time.
• Object to or restrict certain processing where applicable.
• Request a copy (portability) of the data you provided.

7. Data Security

• We apply technical and organizational safeguards appropriate to the sensitivity of the data.
• No method of transmission or storage is 100% secure; we continuously improve our controls.

8. Third-Party Links & Tools

• Our site may link to external sites; we are not responsible for their privacy practices.
• Embedded media (e.g., video platforms) may collect usage data per their own policies.

9. Children's Privacy

• Our services are not directed to children under 16. If you believe a child provided data, contact us to remove it.

10. International Considerations

• Data may be processed in jurisdictions where we or our service providers operate, subject to appropriate safeguards.

11. Changes to This Policy

• We may update this policy periodically. Material changes will be indicated by an updated date and, where appropriate, additional notice.

12. Contact

• Email: atencion@intekel.com
• If you have concerns about our data handling, please reach out first so we can address them.